Payment Policy:

1. We consider our fees to be fair and reasonable. Your insurance company may not consider our charge at 100%. We do not make adjustments for differences not covered by individual insurance policies.

2. We participate with a select group of health insurance plans in which we will file claims directly to the insurance carrier. If it is an insurance that we do not file, we will make every effort to assist you with the reports, statements, etc. needed for filing your own claims. Payment in full is expected at the time of service (this includes any deductibles and/or co-payments).

3. If you are a Medicare patient, you will receive an “Explanation of Benefits” from Medicare showing how much they paid toward your bill. If you have a secondary insurance, we will make every attempt to file the claim with your insurance as a courtesy for you. However, you will still be responsible for payment of your deductible, 20% co-payment, and/or non-covered charges.

4. As part of good patient care, our physicians recommend yearly routine physicals. Not all insurance plans will cover this benefit. It is your responsibility to check with your insurance company prior to your visit as to whether it will be covered. If not, you will be expected to pay in full.

5. While we are happy to provide treatment for accident victims, we do not make any exception for them in our payment policy.

6. If you have any questions regarding a statement received from our office or would like to make payment arrangements, please contact the Business Office at (828) 251-0777 during the hours of 8:00 am thru 5:00 pm Monday through Friday.